Large Double Room
- 1 Double bed,1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Grand Cititel Hanoi Hotel & Spa
In the heart of Hanoi, a 4-star hotel with a rooftop bar, spa, and city views, close to the Opera House and Old Quarter.
- Rooftop bar for unwinding
- Spa & wellness centre
- Central location near attractions
8.6
Great
444 reviews
Booking.com 8.6 · 444 reviews
About
Grand Cititel Hanoi Hotel & Spa
Grand Cititel Hanoi Hotel & Spa sits in the entertainment district, a short walk from the Hanoi Opera House and the Old Quarter. The hotel offers a restaurant, bar, and a rooftop lounge where guests can relax after exploring the city.
Rooms are modern and soundproofed, with air conditioning, flat-screen TVs, and some with city views. The spa provides a range of massage treatments, and the on-site fitness centre helps you keep up your routine while travelling.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Excellent staff and service — Many reviews mention attentive and friendly staff, with help arranging early check-in and late checkout.
- Central location near attractions — Guests highlight the easy walk to the Opera House, Old Quarter, Hoan Kiem Lake, and Train Street.
- Comfortable and modern rooms — Rooms are described as spacious, stylish, and equipped with smart TVs, kettles, and some with city views.
–
Worth weighing
3 to weigh- No parking on site — The hotel does not list parking facilities, so guests arriving by car may need to find alternatives.
- Pets not allowed — The hotel does not accept pets, so travellers with animals will need to look elsewhere.
- Check-in window starts at 14:00 — While early check-in may be possible on request, the standard check-in begins at 2 PM, which may not suit early arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Grand Deluxe Room
Double Room
- 1 Double bed,1 Single bed,2 Single beds
- City view
- Air conditioning
Deluxe Twin Room
- 2 Single beds,1 Queen-size bed,1 King-size bed
- City view
- Air conditioning
King Suite
- 1 King-size bed
- City view
- Shower
- Air conditioning
Superior Room
- 2 Single beds,1 Double bed,1 King-size bed
- Shower
- Air conditioning
Standard Suite
- 1 Single bed,2 Single beds
- City view
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Food & Drink
- Restaurant
- Bar/ Lounge area
- Welcome drink
- Happy hour
- Children's buffet
Wellness & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
- Fitness centre
- Garden area
- Terrace
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Activities
- Hiking
- Cycling
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 444 reviews
Booking.com · 8.6 · 444 reviews
8.6Verified guest“The staff were so attentive, and the room was beautifully decorated and very comfortable — I slept wonderfully.”
8.6Verified guest“We had a room with a city view, plus an electric kettle and fridge. Location was great, just a pleasant stroll from Hoan Kiem Lake.”
8.6Verified guest“No complaints at all — the hotel exceeded my high expectations. Modern, very central, and the staff were hardworking, arranging early check-in and late checkout. Easy access to Noi Bai Airport, about 25 minutes by car. The room was stylish and huge, with a view we loved.”
8.6Verified guest“Staff were friendly, and breakfast had a good variety — fresh pho and local pastries were highlights. Walking distance to attractions, perfect for our family.”
8.6Verified guest“The rooftop bar is a relaxing spot for a drink after a day out. Location makes sightseeing easy.”
8.6Verified guest“We explored the local markets and relaxed at the rooftop bar. Staff were super friendly, and our Grand Beautiful King Room City View was comfortable. Breakfast was a treat, especially the pho. Expect a great location with easy access.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: A short walk from the hotel, the Old Quarter is a maze of narrow streets with markets, street food, and historic architecture.
Hanoi Opera House: Just a few minutes on foot, this colonial-era building offers performances and a glimpse of Hanoi's French heritage.
Hoan Kiem Lake: A pleasant stroll away, the lake is a central landmark with a scenic promenade and the iconic Ngoc Son Temple.
13B Tong Dan, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 121 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00. Early check-in and late checkout may be available on request, as noted by guests.
Does the hotel offer airport shuttle service?
Yes, the hotel provides a paid airport shuttle. One guest mentioned the drive from Noi Bai International Airport takes about 25 minutes.
Is breakfast included?
The hotel serves breakfast, and guests have praised the variety, including fresh pho and local pastries. Whether it's included in your rate depends on your booking.
Are pets allowed at the hotel?
No, pets are not allowed at Grand Cititel Hanoi Hotel & Spa.
Is there a spa on site?
Yes, the hotel has a spa and wellness centre offering various massages, including back, head, and full-body treatments.
What are the room amenities?
Rooms include air conditioning, a flat-screen TV, minibar, electric kettle, and some have city views. Certain rooms also feature a sitting area and ironing facilities.
The bottom line
For travellers wanting a central Hanoi base with excellent service and comfort, Grand Cititel Hanoi Hotel & Spa delivers. Its location near the Opera House and Old Quarter, combined with high guest ratings for staff and rooms, makes it a reliable choice.
8.6A well-reviewed city hotel with attentive staff and a prime location.
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